Frequently Asked Questions
Do you travel?
Frequently Asked Questions
Unfortunately we currently do not travel outside of Georgia. We service the Atlanta, Georgia area and will travel up to 40 miles outside of the Atlanta area.
We recommend any of the following hotels for the best hotel decor and guest experience (in no specific order)
- The Signia by Hilton
- The Bellyard Hotel at The Interlock
- Nobu Atlanta Hotel
- The W Hotel Downtown
- The Kimpton Shane Hotel
- Hyatt Centric Hotel Buckhead
- The Epicurean Hotel
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Yes. We service select airbnbs in the Atlanta area. Once you schedule an appointment we will ask for photos and the address of your Airbnb to determine if it meets our requirements for servicing.
All Airbnbs must be self check in only.
We do have an additional fee of $30+ to service Airbnbs.
To book a decor appointment you must book on our scheduling website and fill out an appointment form first, we will reach out to you by text once you book on our scheduling site.
A 50% deposit is required to book your appointment, your remaining payment is due 48 hours prior to your appointment date. We do not accept any same day payments.
Any bookings made 3 days or less before their requested date is considered a last minute booking. Last minute bookings are a $50 additional fee.
We can accept same day bookings based on availability.
Our refund policy is as stated below:
- All deposits are non-refundable. Your deposit goes toward your decor and once made will not be refunded under any circumstances.
- Your remaining balance can be refunded if you cancel within 24 hours after paying your remaining balance. Same day cancellations will not be refunded.
- If in the unfortunate circumstance you do need to cancel your decor appointment, you have the option to reschedule your appointment up to 90 days from your initial decor appointment date. Please notify us of the date you would like to reschedule within 14 days of the day you cancel.
We accept Zelle, Cash App, and Paypal for payments. (Paypal is an additional 5% fee of your total )
We do not accept Apple Pay, Venmo, Chime or cash.
Any clients that receives our services inside of their home/place of residency will be required to sign a contract.
Any client that receives any services over $1,000 will also be required to sign a contract.
If you decide to decline the signage of our contract agreement we will not be able to provide our services.